(1)You will be surprised how often people simply want to get things off their chests. All you have to do is just listen. Keep on listening. Don't answer back, and in nine cases out of ten, your staff will leave your room perfectly happy and satisfied. (2)Even ordinary things should be noticed and appreciated. That's what the smart boss does. So you shouldn't just praise once and forget about it. If someone has done a good job, you should mention it again and again and again, because for most of us the desire for appreciation is never satisfied. (3)Moreover, a good supervisor (监管者) certainly notices the changes in all members of his staff and asks about them. When a staff member is back from leave, the good supervisor asks the staff member how he enjoyed his time off. He welcomes him back with a cheerful smile. It is just these small touches that make all the difference between a pleasant and unpleasant working environment.(4)It is a fact that anyone loves being given attention, and you have to rec
The passage is mainly about _____________________.