A passenger(乘客) told a flight attendant that he needed a cup of water to take his medicine just as the plane was taking off. She told him that she would bring him the 1 in ten minutes. Thirty minutes later, when the passenger’s ring for service sounded, the flight attendant felt 2 . She was so busy that she has forgotten to give him the water. 3 , the passenger couldn’t take his medicine on time. She hurried over to him with a cup of water, but he 4 it. In the following hours on the flight, each time the flight attendant passed by the passenger, she would ask him with a smile if he needed anything. But he asked for 5 . When he was getting 6 the plane, the passenger asked the flight attendant to hand him a service review(评论) card. She knew that he would write something 7 , but she politely handed it to him. Later, she looked at the card and a smile came over her face. “On the flight, you asked me whether I needed 8 or not 12 times in all,” the passenger wrote. “How can I refuse your 12 sincere 9 ?” 10 after someone does something wrong, no one can say no to 12 sincere smiles. 小题1:   A. water        B. medicine           C. juice 小题2:A. excited    B. surprised      C. worried 小题3:A. After all     B. So far          C. As a result 小题4:A. took            B. refused                 C. threw 小题5:A. nothing         B. everything       C. something 小题6: A. on             B. off                          C. to 小题7:   A. unfair                 B. pleasant          C. bad 小题8: A. help                   B. drink            C. food 小题9:. A. smiles          B. invitations           C. advice 小题10:. A. Though      B. Even              C. If